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Having lived in Germany for quite a while, I can safely say the Germans pride themselves on efficiency. They generally know how to achieve maximum productivity. But there’s one thing that doesn’t fit the picture. Where I live, villages are interconnected by roads with lots of roundabouts and crossings. Here, the speed limit drops very suddenly. And once you hit the straight road again, you’re allowed to accelerate significantly.…

Love a flower in full bloom? Chances are it was grown in the right soil. The thing is, each flower is different. You can’t create one bedding and expect roses, anemones, and tulips to blossom collectively. Each flower requires specific conditions, and it pays off to have a closer look at them. Why? If you can grow a beautiful flower, you can also help employees thrive. The perfect bedding…

The other day, I was walking my happy-go-lucky dogs when it suddenly started pouring. My four-footed friends didn’t mind, but I did. I had not brought an umbrella, and I wasn’t all too happy about my rain-soaked coat. Of course, I could have prevented this situation if I’d checked my weather app before going out the door. But in my defense, the app wasn’t working, and the sun shone…

Since the pandemic hit, most people have embraced remote working and retreated into their improvised home offices. During this time, I’ve learned many lessons. But I have to say my five-year-old has taught me one of the most important ones. Let me share it with you, as it will come in handy on every work floor! Do not disturb, please Who doesn’t remember when Professor Robert Kelly’s two children…

Some find dating exciting. Others believe it’s nerve-racking. But at some point, virtually all people put themselves out there. Most are hoping for a long-term relationship. After all, a genuine connection that culminates in marriage is worth a lot. The initial thrill might fade over time, but think about the energy you put into a first date — it takes a lot of time and effort to get to…

You’ve got a ton of tasks to complete, but there are only twenty-four hours in a day. And you also need to eat, sleep, and spend quality time with your loved ones. So, how are you going to make the most of those eight-or-so hours you’re in the (home) office? A typical day at work Suppose you arrive at the office on a regular Monday, ready to tackle some…

Imagine you want to bake a pie. You go to the store and buy butter, eggs, and a bunch of other ingredients. Back home, you put on your apron and get to work. You toil away in the kitchen. A few hours later, you proudly top off the pie with a red cherry, take a step backwards, and have a good look at the result. Here’s what you notice:…

Visual Management requires a well thought-out strategy. The purpose is to inform the human brain in a calm, consistent, organized way. But just when you think you have everything in place, technology requires action. You need to update, fix, or replace a system. And because all your systems are threaded together in an intricate web, one change affects the whole chain. It’s far from ideal. Isn’t there a better…

Here’s a little experiment: look at a photo of an elephant, put it away, and try not to picture the elephant within the next few seconds. Go. Now. Done? The picture of the elephant was on your mind the whole time, wasn’t it? That’s your brain at work. It has a will of its own. See, all sensory information enters our brain. There’s no stopping it. And once we…

Before the pandemic hit, the office was the contact center manager’s floor. Now, this floor has expanded significantly: people across the globe work from home, and there’s no way to check their every move. This new way of working doesn’t seem to be a temporary thing. More and more organizations agree people will continue to work remotely after the pandemic, be it in whole or in part. In this…